Thank you for shopping at impkttech. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Eligibility

• Items must be returned within [7/10/15] days of delivery.
• Products must be unused, undamaged, and in their original packaging with all tags and accessories.
• Certain items like opened electronics, personal care gadgets, or sale items may not be eligible for return.

2. Non-Returnable Items

• Products marked as “Final Sale”
• Gift cards
• Software, apps, or downloadable digital goods
• Used or physically damaged items
• Products without proof of purchase

3. Refund Process

Once your return is received and inspected:

• We will notify you via email about the status of your refund.
• If approved, the refund will be processed within [5–7 business days] to your original payment method.

4. Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the return is due to a defective or wrong item sent.
• Original shipping charges (if any) are non-refundable.

5. Damaged or Defective Items

If you received a damaged or defective item:

• Please contact us within [48 hours] of delivery with photos and order details.
• We will arrange a replacement or full refund at no extra cost.

6. Cancellation Policy

• Orders can be cancelled before they are shipped. Once shipped, the standard return policy applies.